Original post: Jimmy Dean Sausage, Egg & Cheese on a Biscuit
I wrote to Jimmy Dean (their parent company is Sara Lee), and they responded yesterday with the following:
Dear Jennifer,
Thank you for contacting Sara Lee. It is always important to hear from our consumers, and we appreciate the time you have taken to contact us. We are truly sorry the product did not meet your expectations.
Sara Lee is committed to providing quality products and service to our consumers. Please be assured that all comments are helpful in achieving our goal of customer satisfaction. It is only by meeting the needs of the consumers like you that we can continue to be successful. Your feedback will be shared with our marketing department.
In appreciation of your time, we would be happy to send you a complimentary coupon to be used on a future purchase of a Sara Lee product. You can expect the coupon to arrive in 7-10 business days via the mail. Should you have any comments or questions in the future, please contact us via our website at www.saralee.com or by calling our toll-free number, 1-800-323-7117. Our representatives are available Monday-Friday between the hours of 7am and 6pm CST.
Sincerely,
Amanda
Sara Lee Consumer Affairs Representative
Now, free coupons are always nice, but I’m kind of concerned that there was no mention of the fact that their supposedly “fresh” food had fuzzy mold growing on it!
Hello, and welcome to In My Bag! My name is Jenn, and this is my product review blog. In My Bag is where I showcase my reviews of many of the products and services I buy and use, as well as the occasional trials, coupons and freebies that come my way. Interested in learning more? 
